Skip to content
Español

Customer Retention Specialist - State Farm Agent Team Member

Full Time in Tucson - AZ

Benefits
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
  • Free uniforms
CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBERFull Time in Tucson - AZ
Benefits
  • 401(k) matching
  • Competitive salary
  • Paid time off
ROLE DESCRIPTION
As a Customer Service Representative with the Andy Manchanda State Farm Agency, you will create the exceptional client experiences that drive our success. If you have a strong attention to detail and a passion for helping people, this role is the ideal starting point for your career. You will grow professionally by resolving inquiries, collaborating with our team, and anticipating the needs of the community members we serve. This position offers a rewarding path to enhance your skills and advance your career within a thriving, customer-focused insurance agency
We look forward to connecting with you if you are the empathetic, customer-focused team member we’re searching for, especially growth minded, driven candidates, we anticipate internal growth opportunities to help you advance.
RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Relationship building
BENEFITS
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
  • Licensing reimbursement after 3 months from start date
  • Signing bonus for pre-licensed professionals
Compensation $37,000.00 - $70,000.00 per year
Compensation $37,000.00 - $70,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none